Kaiser Foundation Hospital-Santa Clara Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Kaiser Foundation Hospital-Santa Clara save lives? 3% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Failure	12%

Infectious Disease at Kaiser Foundation Hospital-Santa Clara

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	40
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	8

Emergency Room Wait Time Ratings

Time until initial exam: 0h 0m

Non-critical cases where patient is discharged have total visit time of 0 hour and 0 minutes

Serious cases where patients are admitted have 5 hour and 26 minutes to be admitted, then an additional 1 hour and 1 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

76% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Kaiser Foundation Hospital-Santa Clara Stories

Share your experience

Jul 01, 2023, 5:40 PM
Kaiser Foundation Hospital-Santa Clara: "It took 12 hours and 20 minutes from check in to being released. I had to sit in a hard wheelchair for nearly all of the time. That's my new definition of hell. " - EUGENE

Nov 10, 2022, 7:41 AM
Kaiser Foundation Hospital-Santa Clara: "Traveling when my wife experienced severe chest pains. Went immediately to the nearest Urgent Care facility. Did an EKG. The doctor suggested going to an ER for a follow up exam. Drove two hours home so we could go to our Kaiser facility. Got there at about 6pm. Because of crowded conditions I wasn’t allowed to wait with her in the ER waiting room and was told to wait “outside.” She was able to get some tests done after about 4 hours. It is now 4:30 am and she is still waiting to see a doctor to explain to her the tests results and what she should do next. She is still experiencing some of her abnormal symptoms and hasn’t eaten since lunch. " - Dan

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