Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Kaiser Foundation Hospital-San Jose Ratings

250 HOSPITAL PARKWAY
San Jose, CA 95119
Phone: (408) 972-7000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Kaiser Foundation Hospital-San Jose save lives? 5% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack17%
Heart Failure13%
Pneumonia12%


Infectious Disease at Kaiser Foundation Hospital-San Jose

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
44
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 0m

Non-critical cases where patient is discharged have total visit time of 0 hour and 0 minutes

Serious cases where patients are admitted have 4 hour and 20 minutes to be admitted, then an additional 0 hour and 55 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Kaiser Foundation Hospital-San Jose 4.6 out of 5 based on 38 ratings. 38 user reviews.


67% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Kaiser Foundation Hospital-San Jose Stories



Mar 22, 2024, 3:31 AM
: "CMH Ventura- 4 Hours and counting!! Pathetic." - Jeanne

Feb 27, 2024, 3:59 PM
: "Currently waiting 4 hours now at Kaiser Kearney Mesa. Full waiting room at 1pm." - Marina

Feb 22, 2024, 10:50 AM
Long Beach Memorial Medical Center: "2/22/2024 Been sitting in ER waiting room with my girlfriend for four (4) hours with no end in sight! " - Paul

Feb 21, 2024, 10:06 PM
Presbyterian Intercommunity Hospital: "5.5 hours and still waiting. 2/21/2024" - Chris

Feb 14, 2024, 6:19 AM
Kaiser Foundation Hospital - Baldwin Park: "Arrived at 1100... waiting for 4 hrs ???? " - Iris


Compare hospitals in Santa Clara County

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