Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Johnson City Medical Center Ratings

400 N STATE OF FRANKLIN RD
Johnson City, TN 37604
Phone: (423) 431-6111

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Johnson City Medical Center save lives? 6% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure10%
Pneumonia11%


Infectious Disease at Johnson City Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
116
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 35m

Non-critical cases where patient is discharged have total visit time of 2 hour and 27 minutes

Serious cases where patients are admitted have 4 hour and 53 minutes to be admitted, then an additional 0 hour and 0 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Johnson City Medical Center 4.35 out of 5 based on 30 ratings. 30 user reviews.


60% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Johnson City Medical Center Stories



Mar 10, 2024, 5:38 PM
Johnson City Medical Center: "I waited in Johnson city medical center we for 4 hrs with chest pain and nothing and they kept taking people back that wasn’t acute and they left my in lobby for 4 hrs without checking on me any. " - Chelsea

Nov 07, 2022, 1:47 AM
Johnson City Medical Center: "I understand you might have an under staffing issue. Maybe start promoting people and maybe recruit more might help with wait time get more physicians involved. This wait time is ridiculous and the health of your community isn't getting better while yall chat and talk about how your date went the night before bc you woke up in bed with a coworker. Nobody cares. Care more for your patients. They might die. Oh wait you get paid to let them die too. If you want less hospital visit make sure you do your job the first time instead of remembering a one night stand that will be forgotten the next day." - Geneva

Jul 18, 2022, 7:22 PM
Johnson City Medical Center: "These wait times are a JOKE!!! Should have gone to Franklin Woods!! Definitely will next time. " - Robin

Jan 10, 2022, 8:02 AM
Johnson City Medical Center: "My son and I went to Urgent care 12-30-2021 they sent me to the ER about 2:30pm. I had my son with me I need to keep him with me cause he has Brain damage We check in and it took about a hour for them to check my blood pressure and they did a covid test on me and they told me and my son to go to the room with the door on the right and after about an hour they came in the room and told me they were ready for my c scan and chest X ray when we came out they was a security guard on the other side of the ER scream at my son to come here now and my son said what did I do the security guard scream come here now are he would take him out side He scared my son I holler at him that my son needed to be with me and told my son to come with me be
cause I was going to get my c scan and x ray and they seem like they did not want to Waite on me we did not know what was going on until after my c scan and then two security guard came in with guns and told us what was wrong i told them that the nurse did not say that my son could not go in I so used to keeping my son with me every where i go they was no sign that said he could not go in
"
- Kenneth

Nov 30, 2020, 11:15 PM
Johnson City Medical Center: "Nightmare is as clear as I can describe. I've sat in the ER for 7 hours with severe chest pain and being sent by my doctor because my blood pressure and heart rate are so high I am at risk of a stroke or heart attack.. People have been here sitting for 10 hours with no help. The nurses that were here when i came left at 7 and they called ultrasound to come find a vein but when I've checked they say ultrasound was never called when I sat there and heard the nurse call and heard the man respond. This is absolutely pathetic. I know this hospital is busy and the nurses are over worked and under paid but that should not mean neglect of patients." - Melissa


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