Holyoke Medical Center Ratings
575 BEECH STREET
Holyoke, MA 01040
Phone: (413) 534-2500
Holyoke, MA 01040
Phone: (413) 534-2500
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Holyoke Medical Center save lives? 4% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate | |
|---|---|
| Heart Attack | 15% |
| Heart Failure | 12% |
| Pneumonia | 14% |
Infectious Disease at Holyoke Medical Center
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 12 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 0 |
Emergency Room Wait Time Ratings
Time until initial exam: 0h 42mNon-critical cases where patient is discharged have total visit time of 2 hour and 37 minutes
Serious cases where patients are admitted have 2 hour and 38 minutes to be admitted, then an additional 2 hour and 39 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
Holyoke Medical Center
4.6
out of 5
based on 25 ratings.
25 user reviews.
66% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Pain was usually controlled for patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
Holyoke Medical Center Stories
Jun 09, 2023, 12:43 PM
Holyoke Medical Center: "My experience was horrific. After being diagnosed with multiple kidney stones I was dismissed by the doctor who then proceeded to diagnose me with chronic pain syndrome, I was there for acute pain and had been advised by my three specialists to go to the ER. I knew it would be a waste of time but I went only to be misdiagnosed, minimized and treated by a misogynistic doctor!! His diagnosis needs to be removed and I'm being told it can't be!! You're broken and I will be notifying every agency and the media unless this is properly addressed." - Kathleen
Jul 17, 2022, 9:10 PM
Holyoke Medical Center: "This wait time is inaccurate. I have been here 10hrs. Am writing this from the ER waiting room. " - Mr.
Jan 04, 2017, 3:21 PM
Holyoke Medical Center: "THIS HOSPITAL NEEDS TO SHUT DOWN.... I GO IN THERE CUZ I HAVE VERY BAD ASTHAMA COPD N THEY TREAT U LIKE CRAP I CAME IN ONE NIGHT COULDNT BREATH IT WAS AWFUL THEY LEFT ME IN ROOM FOR AN HOUR WITHOUT ANY TREATMENT WHATS SO EVER THEN THEY COME IN GIVE ME ATTUIDE ASKING STUPID FUCKING QUESTIONS LIKE DAM GIVE ME A TREATMENTS THEY TREAT OLD PPL SO CRUEL UN CALL FOR " - maria
