Hillcrest Medical Center Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Hillcrest Medical Center save lives? 2% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	15%
Heart Failure	12%
Pneumonia	11%

Infectious Disease at Hillcrest Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	68
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	4

Emergency Room Wait Time Ratings

Time until initial exam: 0h 48m

Non-critical cases where patient is discharged have total visit time of 2 hour and 59 minutes

Serious cases where patients are admitted have 2 hour and 55 minutes to be admitted, then an additional 1 hour and 29 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

64% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Hillcrest Medical Center Stories

Share your experience

Jul 26, 2023, 2:18 PM
Hillcrest Medical Center: "Terrible Facility un less you enjoy SNAKES, Cockroaches, and the occasional RAT. Management is TERRIBLE! WORK ENVIRONMENT is TERRIBLE! " - Ray

Nov 12, 2020, 2:06 PM
Hillcrest Medical Center: "I had twins 1 week ago.
My experience was EXCEPTIONAL!!!
I WOULD RECOMMEND THIS HOSPITAL TO ALL THE WORLD.
" - Kimmie

Oct 23, 2019, 5:57 PM
Hillcrest Medical Center: "Hillcrest And the Oklahoma Heart Institute have saved my life and my spouses life as well. I've been in both the Tulsa and Broken Arrow ER departments Both have been spotless.ive been treated with respect and treated medically promptly. I call Hillcrest my Angel Hospital for good reason. Well trained, polite, caring staff goes a long way with me creating trust along with excellent patient care.
Thank you Hillcrest for being there for me when seconds literally mattered." - BEAR

Mar 26, 2019, 9:28 AM
Hillcrest Medical Center: "The waiting room is filthy. The registration people are not helpful at all the act like they hate there job. The wait time is ridiculous. There were people that had been there 8 hrs. and had not seen a dr. I was told well are clients are mostly poor or homeless. That doesn't matter. Clean up your act. If I worked for the health dept. I would close you down. You defiantly need a new plan. " - Jan

Mar 26, 2019, 7:14 AM
Hillcrest Medical Center: "The waiting room is filthy. The registration people are not helpful at all the act like they hate there job. The wait time is ridiculous. There were people that had been there 8 hrs. and had not seen a dr. I was told well are clients are mostly poor or homeless. That doesn't matter. Clean up your act. If I worked for the health dept. I would close you down. You defiantly need a new plan. " - Jan

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