Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Highline Medical Center Ratings

16251 SYLVESTER ROAD SW
Burien, WA 98166
Phone: (206) 244-9970

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Highline Medical Center save lives? 11% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack17%
Heart Failure13%
Pneumonia13%


Infectious Disease at Highline Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
28
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 0h 27m

Non-critical cases where patient is discharged have total visit time of 1 hour and 47 minutes

Serious cases where patients are admitted have 2 hour and 5 minutes to be admitted, then an additional 1 hour and 56 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Highline Medical Center 4.45 out of 5 based on 26 ratings. 26 user reviews.


63% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Highline Medical Center Stories



Oct 06, 2022, 3:24 AM
Highline Medical Center: "We’ve been here 10 hours now …." - Rebecca

Mar 07, 2018, 2:57 PM
Highline Medical Center: "Went in to the ER for a 3inch cut on the top of my head 8 day ago. Was in the ER for over 4 hours and when they did work on my head the entire job took less than 2 minutes. As I was waiting I could over hear the doctor I was waiting for through the curtain talking with her coworkers about everything from fashion choices to her pregnancy. She looked like she could go into labor any minute.
Went to get the staples out today at my family doctor and he said this was one of the worse staple jobs he had seen. It was crooked and the skin was overlapping so it couldn't heal properly. The wound was infected and he ended up removing the staples reopening the wound and stitching it back together the right way. I'm now on antibiotics for a week to help with the infection. On the up side they were all real nice. "
- Brady

Apr 19, 2016, 7:12 PM
Highline Medical Center: "Went to er last thursday eve with a sprained ankle i had an outstanding experience wait time was maybe 5 minutes was taken to a room Molly was great dr aviles was thorough and great dont remember the young mans name who fitted my cast but he asked me when he was through how was i getting home i drove and my car was far away so he told me i wasnt going to walk by myself to my car he got a wheelchair and pushed me to my car total time was about 1 and 1/2 hours i have never had a better hospital experience thank you" - susan

Apr 18, 2016, 10:13 PM
Highline Medical Center: "Went to er last thursday eve with a sprained ankle i had an outstanding experience wait time was maybe 5 minutes was taken to a room Molly was great dr aviles was thorough and great dont remember the young mans name who fitted my cast but he asked me when he was through how was i getting home i drove and my car was far away so he told me i wasnt going to walk by myself to my car he got a wheelchair and pushed me to my car total time was about 1 and 1/2 hours i have never had a better hospital experience thank you" - susan


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