Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Highlands Medical Center Ratings

380 WOODS COVE ROAD
Scottsboro, AL 35768
Phone: (256) 259-4444

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Highlands Medical Center save lives? 6% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure13%
Pneumonia13%


Infectious Disease at Highlands Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
20
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 46m

Non-critical cases where patient is discharged have total visit time of 2 hour and 22 minutes

Serious cases where patients are admitted have 3 hour and 51 minutes to be admitted, then an additional 1 hour and 22 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Highlands Medical Center 4.6 out of 5 based on 27 ratings. 27 user reviews.


67% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually respond quickly when patients need help
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients
  • Rooms were often quiet at night

Negative Patient Ratings

  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Highlands Medical Center Stories



Jul 23, 2022, 5:05 PM
Highlands Medical Center: "I went we because I had severe pain in my big toe due to ingrown toe nail I told administration when checking in that I had a ingrown toe nail causing pain and needed to remove toenail after paying 500 dollars to see doctor and an hours wait the doctor told me that they don’t do ingrown toe nail removal all he could do would prescribe antibiotic that I needed to see podiatrist or go to the nail salon to fix toe nail if this was the case then why didn’t administration tell me that before taking 500 dollars for a prescription this was Saturday so I couldn’t see my primary care doctor who had removed toenail a year ago my toe had become very painful witch I went to Scottsboro er if they don’t remove ingrown toenail then why didn’t they say so before they took 500 dollars for doing nothing I wasn’t very happy I called Huntsville hospital er and they said they do remove ingrown toenails a shot of novocaine and a scapula to remove toe nail and the er doctor can’t do that in Scottsboro not impressed with doctor jones or highland medical" - Matthew


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