Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Hanover Hospital Ratings

300 HIGHLAND AVE
Hanover, PA 17331
Phone: (717) 637-3711

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Hanover Hospital save lives? 9% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack13%
Heart Failure13%
Pneumonia9%


Infectious Disease at Hanover Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
32
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 34m

Non-critical cases where patient is discharged have total visit time of 2 hour and 20 minutes

Serious cases where patients are admitted have 3 hour and 27 minutes to be admitted, then an additional 2 hour and 24 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Hanover Hospital 4.65 out of 5 based on 19 ratings. 19 user reviews.


67% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Hanover Hospital Stories



    Nov 07, 2021, 12:02 AM
    Hanover Hospital: "The wait time to be seen that is shown is just a bit off. Been here since 8 pm. It is now about 0000(that is midnight). I work in the healthcare field and know how EDs work. This isn’t the way. C’mon UPMC. " - Judah

    Nov 07, 2021, 12:02 AM
    Hanover Hospital: "The wait time to be seen that is shown is just a bit off. Been here since 8 pm. It is now about 0000(that is midnight). I work in the healthcare field and know how EDs work. This isn’t the way. C’mon UPMC. " - Judah

    Apr 11, 2020, 10:29 PM
    Hanover Hospital: "My son is in this hospital tonight with pancreaitis. When I called from Savannah, GA to check on him, I commented on some low ratings/reviews for the hospital. My son said; this is a good hospital, the only problem I have experienced so far is that they are understaffed. He stated that the care he has been given was excellent. " - Pat

    Apr 11, 2020, 10:29 PM
    Hanover Hospital: "My son is in this hospital tonight with pancreaitis. When I called from Savannah, GA to check on him, I commented on some low ratings/reviews for the hospital. My son said; this is a good hospital, the only problem I have experienced so far is that they are understaffed. He stated that the care he has been given was excellent. " - Pat

    May 20, 2015, 9:42 PM
    Hanover Hospital: "Not sure where you got your 34 minute wait stat.
    I went to Hanover ER last night - after 4 hours, I couldn't take it anymore and went to York Hospital. Found out I had a kidney stone. So the four hours I spent doubled over in pain waiting for some help were a total waste of time. Can't wait to share information with my insurance company."
    - Sara


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