Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Gulf Coast Medical Center Lee Mem Health System Ratings

13681 DOCTOR'S WAY
Fort Myers, FL 33912
Phone: (239) 768-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Gulf Coast Medical Center Lee Mem Health System save lives? 6% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack18%
Heart Failure11%
Pneumonia12%


Infectious Disease at Gulf Coast Medical Center Lee Mem Health System

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
124
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
12


Emergency Room Wait Time Ratings

Time until initial exam: 1h 11m

Non-critical cases where patient is discharged have total visit time of 3 hour and 31 minutes

Serious cases where patients are admitted have 3 hour and 10 minutes to be admitted, then an additional 2 hour and 46 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Gulf Coast Medical Center Lee Mem Health System 4.35 out of 5 based on 50 ratings. 50 user reviews.


63% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Gulf Coast Medical Center Lee Mem Health System Stories



Feb 15, 2023, 11:50 PM
Gulf Coast Medical Center Lee Mem Health System: "In severe stomach pain - still waiting after 2 hours." - Milton

Jul 06, 2022, 10:31 AM
Gulf Coast Medical Center Lee Mem Health System: "I waited 5 1/2 hours and walked out, average time lastnight was 7 hrs. this is not acceptable and your refusing to give people estimated time is a bad policy. had they been honest with me I could've choose to drive to another er. I understand the triage process and understand I wasn't the same priority as a heart attack. But had I known the insane wait time I could of choose to go elsewhere. Very unprofessional and will tell every person I know to not go here" - Ron

Mar 26, 2022, 12:57 PM
Gulf Coast Medical Center Lee Mem Health System: "Last fall I was sent to hospital from my dr’s office. I waited 8 hours and finally went home. I have several autoimmune diseases including Primary Biliary Cirrhosis. Last night I called 911 as it felt as if I was having some sort of liver attack. Arrived at Health Park in hopes of not having a long wait. I was asked a few questions and put in the lobby. Told my husband I would rather die at home than to have this much anxiety sitting here waiting. Lee Health systems is failing our community. I’ve lived here 50+ years and it’s turned to a 3rd world country. It’s incredible the wait times they have listed here. Those were wait times before covid! I may have to move for health care. Sadly. " - Marion

Feb 10, 2022, 10:04 PM
Gulf Coast Medical Center Lee Mem Health System: "We went there late afternoon today , to a packed waiting room . As soon as we mentioned that he had HAD a fever this am , they wanted to put him in an area with covid symptom patients/ and separate me from him . We told her / the check in / rude girl/ that we didn’t have covid and had been tested a few hours earlier. She never took his temperature or asked about any of his other symptoms. We went there to rule out appendicitis!!! He has colitis to begin with, and we can’t compromise his immune system anymore. WE LEFT. If he gets worse , we will be going in the back of an ambulance, so they won’t ignore us. And god forbid , if his appendix ruptures, I will Sue !!!!!!" - Dawn

Feb 08, 2022, 5:45 PM
Gulf Coast Medical Center Lee Mem Health System: "We went there late afternoon today , to a packed waiting room . As soon as we mentioned that he had HAD a fever this am , they wanted to put him in an area with covid symptom patients/ and separate me from him . We told her / the check in / rude girl/ that we didn’t have covid and had been tested a few hours earlier. She never took his temperature or asked about any of his other symptoms. We went there to rule out appendicitis!!! He has colitis to begin with, and we can’t compromise his immune system anymore. WE LEFT. If he gets worse , we will be going in the back of an ambulance, so they won’t ignore us. And god forbid , if his appendix ruptures, I will Sue !!!!!!" - Dawn


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