Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Grossmont Hospital Ratings

5555 GROSSMONT CENTER DRIVE BOX 58
La Mesa, CA 91942
Phone: (619) 465-0711

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Grossmont Hospital save lives? 19% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack18%
Heart Failure15%
Pneumonia13%


Infectious Disease at Grossmont Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
64
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 1h 37m

Non-critical cases where patient is discharged have total visit time of 4 hour and 32 minutes

Serious cases where patients are admitted have 3 hour and 49 minutes to be admitted, then an additional 2 hour and 20 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Grossmont Hospital 4.65 out of 5 based on 21 ratings. 21 user reviews.


72% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Grossmont Hospital Stories



Jul 21, 2023, 10:34 PM
Grossmont Hospital: "This seems waaaaay too short of a wait time for Grossmont Hospital. It's always always a minimum of 6+hrs wait time. 2 days ago I was there an someone had been there for +14hrs when I decided that I could not wait any longer myself du to back issues with sitting for too long. Another woman with severe recurrent abdominal issues was told that she had to wait at least an additional 6 hrs on top of the 5hrs she was already there for. Super, super busy with only one doctor at that time. I hate the horrible wait times here." - Cynthia

Apr 16, 2023, 11:06 PM
Grossmont Hospital: "I am going to make this short and then explain my reasoning in another paragraph and some of them are not the worst experiences I had with the 6 hrs I was in the ER. DO NOT FOR ANY REASON EVEN IF IT"S MINOR go into THAT GROSSMONT HOSPITAL for any treatment at all. Also, tell those you care about not to go because they might not make it out alive, that's not a joke!
SO here it goes. I just recently moved to the San Diego area from Northern Cali. For the last few years I have a had an amazing healthcare team working with me with my life threatening disease to where my prior healthcare team told me if I am wondering about my health declining to give them a call if I cant get a hold of them do not hesitate and go into this specific ER. At first I was hesitant because I (like many others) have had horrible experiences with healthcare facilities, doctors, etc. but they reassured me and worked with me to where I trusted the healthcare system again and completely trusted my team (hesitant but still do after speaking with them on the phone with my experience). I have had family memebers in the past go to grossmont and loved it (prior COVID-19). I didnt even google it just assumed (my bad) that they would be a good hospital. Oh boy was I wrong way wrong.
"
- Anonymous

Apr 16, 2023, 11:05 PM
Grossmont Hospital: "I am going to make this short and then explain my reasoning in another paragraph and some of them are not the worst experiences I had with the 6 hrs I was in the ER. DO NOT FOR ANY REASON EVEN IF IT"S MINOR go into THAT GROSSMONT HOSPITAL for any treatment at all. Also, tell those you care about not to go because they might not make it out alive, that's not a joke!
SO here it goes. I just recently moved to the San Diego area from Northern Cali. For the last few years I have a had an amazing healthcare team working with me with my life threatening disease to where my prior healthcare team told me if I am wondering about my health declining to give them a call if I cant get a hold of them do not hesitate and go into this specific ER. At first I was hesitant because I (like many others) have had horrible experiences with healthcare facilities, doctors, etc. but they reassured me and worked with me to where I trusted the healthcare system again and completely trusted my team (hesitant but still do after speaking with them on the phone with my experience). I have had family memebers in the past go to grossmont and loved it (prior COVID-19). I didnt even google it just assumed (my bad) that they would be a good hospital. Oh boy was I wrong way wrong.
"
- Anonymous

Apr 16, 2023, 11:04 PM
Grossmont Hospital: "I am going to make this short and then explain my reasoning in another paragraph and some of them are not the worst experiences I had with the 6 hrs I was in the ER. DO NOT FOR ANY REASON EVEN IF IT"S MINOR go into THAT GROSSMONT HOSPITAL for any treatment at all. Also, tell those you care about not to go because they might not make it out alive, that's not a joke!
SO here it goes. I just recently moved to the San Diego area from Northern Cali. For the last few years I have a had an amazing healthcare team working with me with my life threatening disease to where my prior healthcare team told me if I am wondering about my health declining to give them a call if I cant get a hold of them do not hesitate and go into this specific ER. At first I was hesitant because I (like many others) have had horrible experiences with healthcare facilities, doctors, etc. but they reassured me and worked with me to where I trusted the healthcare system again and completely trusted my team (hesitant but still do after speaking with them on the phone with my experience). I have had family memebers in the past go to grossmont and loved it (prior COVID-19). I didnt even google it just assumed (my bad) that they would be a good hospital. Oh boy was I wrong way wrong.
"
- Anonymous

Jan 10, 2023, 11:09 PM
Grossmont Hospital: "I went in at 3:15 pm for kidney stone issue. I was there for 5 hours. This was my first experience with Sharp Grossmont hospital. The Sharp experience was horrible the nurses and staff were uncaring, unsympathetic and lacked any kind of humanity. I felt like they were there just for a pay check. They took my payment and then I got discharged 8:10. It wasn’t just that they treated me aweful it was that they treated other patients with no dignity and no sympathy. They need some formal training on how to really care for
People. 5 hours I saw a lot it scared me. I don’t know if I would ever go there again, I know I wouldn’t if I had a choice. Next year I will be changing my benefits to not have Sharp. "
- Marcella

Nov 29, 2021, 8:22 PM
Grossmont Hospital: "Well this has been a night mare. Told them 2 hours ago they have to use my power port fir labs. Message was never delivered. What a joke this place is. Rude and very uncaring " - Bonnie

Aug 13, 2020, 9:48 PM
Grossmont Hospital: "I went to Sharp Grossmont ER for a head injury from an assault. I was quickly triaged and had xrays and CT scan but then I waited more than 6 hrs to have my head sutured. The staff were dismissive, unsympathetic and borderline rude. As a patient and a nurse I found their behavior and attitude offensive, dehumanizing and unprofessional.


"
- Johann


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