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Grandview Medical Center Ratings

1000 HIGHWAY 28
Jasper, TN 37347
Phone: (423) 837-9500

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Grandview Medical Center save lives? 16% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Failure12%
Pneumonia16%


Infectious Disease at Grandview Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
4
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 29m

Non-critical cases where patient is discharged have total visit time of 1 hour and 42 minutes

Serious cases where patients are admitted have 2 hour and 34 minutes to be admitted, then an additional 0 hour and 36 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Grandview Medical Center 4.6 out of 5 based on 27 ratings. 27 user reviews.


70% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually respond quickly when patients need help
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean
  • Rooms were often quiet at night

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Grandview Medical Center Stories



    Jan 30, 2022, 7:13 AM
    Grandview Medical Center: "this place is seriously messed up. i was trying to find out where to go. i had been to three different hospitals asking everyone and they were all mean to me. i was crying and trying to find my way out but i was lost. after about 45 minutes me and my girlfriend were walking down the hallway and she stopped and asked a DOCTOR “hey do you know where we need to go?” and explained to him what we were trying to do and that we were trying to find Dr. Smith. He told my girlfriend he knew the doctor i was looking for and said he would take us there. Then i continued walking out because i was already over how i had been treated here. As i walked out and told my girlfriend to come on so she did. he followed us into the parking deck and said “party?” i said what and he asked told me “party?” then he walked up closer to me.
    i said tell me what you mean by that.
    he said “like have fun”
    i asked what again.
    he told me “have fun”. again
    so i asked “what are you asking me right now?”
    he said “wanna take a lortab and maybe make out a little?”
    my girlfriend pulled me away from him and i turned around and i was like did he really just ask me that? and once the realization hit i fell to my knees… i was screaming literally screaming it was echoing in the parking lot. i was saying “did he really just ask me that.” “there’s no way he just said that to me.” my hands locked up and i was literally screaming like someone was trying to kill me. no doctors or any security came to help me. this stranger was trying to find out what was wrong and a few people were around me staring at me and i was screaming “don’t touch me get away i don’t trust you” my girlfriend carried me kicking and screaming trying to get me down the steps but i was scared the doctor was down there waiting for me. my girlfriend went back in there trying to find him or find out who he was and she told the women at the desks what happened and they wouldnt help me and they said they wouldn’t talk to my mom. i am a sexual assault survivor prior to this and i never thought i had to worry about my safety at a hospital. the last thought on my mind was a doctor trying to harm me. i will never feel safe asking for help from a doctor again. i will make it known that grand view medical center is letting a predator walk around and they aren’t doing anything about it. this man that offered me the lortab & to go “make out” was in scrubs & wearing a face mask so it’s hard to identify. when asking to pull the cameras i was told no. no one called security or offered me help. all i was trying to do was get my fractured hand fixed and make it to dr. smith. who knows what would’ve happened if i would have went with that doctor. please do not go here and spread the word. "
    - alyssa

    Jan 30, 2022, 7:12 AM
    Grandview Medical Center: "this place is seriously messed up. i was trying to find out where to go. i had been to three different hospitals asking everyone and they were all mean to me. i was crying and trying to find my way out but i was lost. after about 45 minutes me and my girlfriend were walking down the hallway and she stopped and asked a DOCTOR “hey do you know where we need to go?” and explained to him what we were trying to do and that we were trying to find Dr. Smith. He told my girlfriend he knew the doctor i was looking for and said he would take us there. Then i continued walking out because i was already over how i had been treated here. As i walked out and told my girlfriend to come on so she did. he followed us into the parking deck and said “party?” i said what and he asked told me “party?” then he walked up closer to me.
    i said tell me what you mean by that.
    he said “like have fun”
    i asked what again.
    he told me “have fun”. again
    so i asked “what are you asking me right now?”
    he said “wanna take a lortab and maybe make out a little?”
    my girlfriend pulled me away from him and i turned around and i was like did he really just ask me that? and once the realization hit i fell to my knees… i was screaming literally screaming it was echoing in the parking lot. i was saying “did he really just ask me that.” “there’s no way he just said that to me.” my hands locked up and i was literally screaming like someone was trying to kill me. no doctors or any security came to help me. this stranger was trying to find out what was wrong and a few people were around me staring at me and i was screaming “don’t touch me get away i don’t trust you” my girlfriend carried me kicking and screaming trying to get me down the steps but i was scared the doctor was down there waiting for me. my girlfriend went back in there trying to find him or find out who he was and she told the women at the desks what happened and they wouldnt help me and they said they wouldn’t talk to my mom. i am a sexual assault survivor prior to this and i never thought i had to worry about my safety at a hospital. the last thought on my mind was a doctor trying to harm me. i will never feel safe asking for help from a doctor again. i will make it known that grand view medical center is letting a predator walk around and they aren’t doing anything about it. this man that offered me the lortab & to go “make out” was in scrubs & wearing a face mask so it’s hard to identify. when asking to pull the cameras i was told no. no one called security or offered me help. all i was trying to do was get my fractured hand fixed and make it to dr. smith. who knows what would’ve happened if i would have went with that doctor. please do not go here and spread the word. "
    - alyssa

    Sep 15, 2020, 3:28 AM
    Grandview Medical Center: "over a 3 hour wait despite intense pain. Waiting room ice cold. Could not quit shaking. Receptionist uncaring and provided no information. Just terrible!" - Shane


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