Good Shepherd Medical Center Marshall Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Good Shepherd Medical Center Marshall save lives? 11% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	15%
Heart Failure	10%
Pneumonia	10%

Infectious Disease at Good Shepherd Medical Center Marshall

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	20
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	0

Emergency Room Wait Time Ratings

Time until initial exam: 0h 20m

Non-critical cases where patient is discharged have total visit time of 1 hour and 59 minutes

Serious cases where patients are admitted have 2 hour and 28 minutes to be admitted, then an additional 1 hour and 27 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

63% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Good Shepherd Medical Center Marshall Stories

Share your experience

Apr 28, 2017, 9:40 PM
Good Shepherd Medical Center Marshall: "I brought my mother into ER in Marshall on April 28, 2017 at approximately 11:00 a.m. My mother was experiencing severe stomach pains. Upon arrival she checked in and the Triage nurse was very rude, allowing other patients to walk through while treating/asking my mom questions. When we made it to a room, they sent a student in to give my mom an IV, he was unsuccessful so he got the nurse, Daphene. My mom in severe pain was a little agitated, I informed them that my mom is a very hard stick. Well the nurse attempted to try to find a vein to give her an IV, my mom was telling her that there is this one particular lady that they call to do the IV and if she could get her to come down to do it. She kept telling the nurse that she was in pain and that she did not want them to keep sticking her, the nurse told my mom that she was trying to find a vein and that she was not going to stick her without letting her know first. The entire time my mom was moaning due to pain and was a little irritated. At this point the nurse became agitated and stormed out of the room!! HORRIBLE attitude and bed side manners. After receiving no help and she was sent home the same way she came, IN PAIN she was discharged and I had to ask for someone to bring a wheelchair, because my mom was unable to walk out on her own. I am very disappointed in the service/care that was received for my mom on today!
" - Sidra

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