Good Shepherd Medical Center Ratings
700 EAST MARSHALL AVENUE
Longview, TX 75601
Phone: (903) 315-2000
Longview, TX 75601
Phone: (903) 315-2000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Good Shepherd Medical Center save lives? 1% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate | |
|---|---|
| Heart Attack | 17% |
| Heart Failure | 11% |
| Pneumonia | 12% |
Infectious Disease at Good Shepherd Medical Center
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 16 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 12 |
Emergency Room Wait Time Ratings
Time until initial exam: 1h 11mNon-critical cases where patient is discharged have total visit time of 2 hour and 23 minutes
Serious cases where patients are admitted have 3 hour and 10 minutes to be admitted, then an additional 0 hour and 50 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
Good Shepherd Medical Center
4.7
out of 5
based on 31 ratings.
31 user reviews.
76% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Pain was usually controlled for patients
Negative Patient Ratings
- Facilities are sometimes dirty
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
Good Shepherd Medical Center Stories
Dec 05, 2014, 5:38 PM
Good Shepherd Medical Center: "Good Shepherd Medicine Clinic was my primary care facility. Long waiting times, lackadaisical attitude, don't answer their phone or check their messages. Wrote the wrong prescription and took a week for anyone to even call back, after I had started calling main office. Corrected wrong prescription with another wrong prescription. I cried at the Kroger. " - Valerie
