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Genesys Regional Medical Center - Health Park Ratings

ONE GENESYS PARKWAY
Grand Blanc, MI 48439
Phone: (810) 606-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Genesys Regional Medical Center - Health Park save lives? 20% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure8%
Pneumonia10%


Infectious Disease at Genesys Regional Medical Center - Health Park

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
88
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
8


Emergency Room Wait Time Ratings

Time until initial exam: 0h 33m

Non-critical cases where patient is discharged have total visit time of 3 hour and 14 minutes

Serious cases where patients are admitted have 3 hour and 24 minutes to be admitted, then an additional 2 hour and 30 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Genesys Regional Medical Center - Health Park 4.6 out of 5 based on 48 ratings. 48 user reviews.


66% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Genesys Regional Medical Center - Health Park Stories



Apr 11, 2024, 8:28 PM
Genesys Regional Medical Center - Health Park: "We have been in the waiting room for 6 hrs so far. " - Tina

May 22, 2023, 11:33 AM
Genesys Regional Medical Center - Health Park: "This is Bull my wife arrived at 630am this morning she has had her vitals taken and urine taken but not actually went back to see a doctor it is now 1130 and she is still sitting in the waiting room in excruciating pain! Bullshit" - Ron

Sep 20, 2022, 6:09 AM
Genesys Regional Medical Center - Health Park: "Been here 6 hours. Checkin and vital stats taken within 10minutes and lab work within an hour but still have not seen a doctor or had and course to relieve pain. " - Jason

Nov 30, 2021, 2:05 AM
Genesys Regional Medical Center - Health Park: "Wait times are 12 -16+ hours in the Ascension Grand Blanc hospital ER. Most patients have decided give up and decide to go home. Only a few have made it in after quick evaluation. My time of 10 hours and counting in the ER feels short compared to my current company, who have been here for almost a full day. Staff are courteous and friendly, but there are no updates for anyone in the ER after initial triage. I wish the hospital would be honest with people and tell them they are not going to get help here. " - Dale


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