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Genesis Healthcare System Ratings

2951 MAPLE AVENUE
Zanesville, OH 43701
Phone: (740) 454-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Genesis Healthcare System save lives? 12% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure11%
Pneumonia8%


Infectious Disease at Genesis Healthcare System

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
28
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 32m

Non-critical cases where patient is discharged have total visit time of 2 hour and 27 minutes

Serious cases where patients are admitted have 2 hour and 46 minutes to be admitted, then an additional 1 hour and 28 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Genesis Healthcare System 4.7 out of 5 based on 28 ratings. 28 user reviews.


71% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually respond quickly when patients need help
  • Doctors usually communicate well with patients
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Genesis Healthcare System Stories



    Nov 30, 2022, 10:02 AM
    Genesis Healthcare System: "I have been here since 6 am and still have not been seen" - Elizabeth

    Sep 14, 2020, 9:45 PM
    Genesis Healthcare System: "I brought my 14 yr old granddaughter in who is Type 1 Diabetic. She had large ketones for 2 days and very high sugar levels. Waited over 3 hrs to be seen. People were being sent back (not triage) who came in way after she did. They treated her as if Diabetes were nothing. NEVER again. We left. I will never go back there not recommend. And I thought LMH was bad. Thanks for treating my granddaughter like she was invisible." - Dana

    Feb 05, 2018, 10:44 PM
    Genesis Healthcare System: "Er Drs need to be better then they should. Just because no real bad signs on EKG was fine. That that's when we told us he was dehinddrat. Really. Pct girl said here if u need to pee here the item but never told hey per for us then we know 4 sure well after 2 hrs. He pee then we left at 11pm. Even know there trauma pts came. Rn nurse came back here papers. Then we left. Was time. I work there.. " - Vanessa


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