Gaston Memorial Hospital Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Gaston Memorial Hospital save lives? 7% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	15%
Heart Failure	12%
Pneumonia	14%

Infectious Disease at Gaston Memorial Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	72
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	12

Emergency Room Wait Time Ratings

Time until initial exam: 0h 38m

Non-critical cases where patient is discharged have total visit time of 3 hour and 10 minutes

Serious cases where patients are admitted have 2 hour and 56 minutes to be admitted, then an additional 1 hour and 40 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

76% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Gaston Memorial Hospital Stories

Share your experience

Jul 18, 2021, 2:15 PM
Gaston Memorial Hospital: "I sat in the emergency room for 5hrs got my blood pressure checked 3 times blood drawn and watched the nurses sit around eat ice cream while people are suffering I left went to kings mtn and was seen treated and out in a 1 1/2 hrs" - Jimmy

Dec 24, 2020, 7:02 PM
Gaston Memorial Hospital: "I have been to this hospital several times and my experience has always been great. I'm sorry for the people that have had to wait so long. No one should have to wait if sick or in pain. " - Martha

Nov 24, 2020, 1:47 AM
Gaston Memorial Hospital: "I should have went to kings mountain hospital. You can go to the er there with only a 15 min wait time to get a room. You can be in and out at kings mountain hospital in a total of 2 hrs. Has to come to Gaston because I got hurt at work. Waited in waiting room for 4 hrs before getting g a room another 3 hrs after I got a room " - cathy

Aug 07, 2020, 6:02 PM
Gaston Memorial Hospital: "That wait time is a joke! I was there yesterday 7/6/20 and waited in the lobby to be seen for 5 hours and when I was still waiting I asked the lady at the desk how much longer and she said you have 2 people In front of you and our beds are full. There is NO TELLING how much longer I would have had to wait and it was already 2am!!! So I left!! Kidney stone and all!! Went home and suffered through it! Gaston Memorial in Gaston County is a joke!! I will NEVER come there again and I will advise anyone else to go somewhere else! I sat in that waiting lobby and they checked my blood pressure several times and could see the pain I was in because at one time my pressure was 201/101!! They did nothing about it! Just sent me back to sit in the lobby pain and all! There is NO REASON to make patients who came to you for help to wait that long!! " - Amy

Feb 06, 2018, 9:28 AM
Gaston Memorial Hospital: "Bed covered in dried blood for 2 days. Staff extremely rude and unprofessional. When asked why he was dirty and bed not changed they called security and had me escorted out.i would NEVER have my family in this place." - Becky

Sep 24, 2017, 11:54 PM
Gaston Memorial Hospital: "Sat for 5 hrs in pain before I got saw I came in at 7 and sat until 12am and just went home in pain" - Barbara

May 20, 2017, 10:49 AM
Gaston Memorial Hospital: "The ER is horrible and the wait is lengthy. After "treating" my daughter with antibiotics and releasing her, she ended up in a critical situation with a fever of 106. We took her to another hospital after the. As treatment here. When they were contacted to get the medical records to see what antibiotic was used that was ineffective, the response was "she was not a patient here!" Then when they had found her record of being in the ER, the chart had NO DOCUMENTATION of any antibiotic administered even though we saw the IV antibiotic. By the time all of these reports came in, 48 hours had already passed. She ended up being admitted for a week less than 18 hours of being released from this hospital. Incompetent, understaffed in the ER." - Suzanne

Dec 31, 2016, 2:28 PM
Gaston Memorial Hospital: "Do not go to the ER. We were there for 15 hours. It wouldn't have been so bad if the ER staff had followed the doctor's orders. Instead they just left a critically ill elderly person sit there hacking her head off until I had a meltdown on her behalf. They are unbelievable!" - T

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