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Franklin Woods Community Hospital Ratings

401 PRINCETON RD
Johnson City, TN 37601
Phone: (423) 854-5600

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Franklin Woods Community Hospital save lives? 14% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Failure11%
Pneumonia9%


Infectious Disease at Franklin Woods Community Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
8
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 35m

Non-critical cases where patient is discharged have total visit time of 2 hour and 28 minutes

Serious cases where patients are admitted have 2 hour and 43 minutes to be admitted, then an additional 1 hour and 44 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: VERY GOOD
Franklin Woods Community Hospital 4.8 out of 5 based on 36 ratings. 36 user reviews.


87% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually respond quickly when patients need help
  • Pain was usually controlled for patients

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Franklin Woods Community Hospital Stories



    Oct 18, 2023, 5:14 AM
    Franklin Woods Community Hospital: "This is ABSOLUTELY LUDICROUS!!! And oh how they say their # 1 and JC doesn't need another hospital. The only way we don't need another hospital is to find SOMEONE TO MANAGE THESE TWO!!!" - Zina

    Aug 21, 2022, 5:25 PM
    Franklin Woods Community Hospital: "I took my wife to Franklin woods on 20 Aug at 12.00 hours for extremely high blood pressure . After waiting for 6 hours she was finally admitted. Then my wife called me and said To pick up up that she was discharged . After driving back to Johnson city to pick her up! They did another blood pressure check! Her blood pressure was still extremely high so they re admitted her she lay in er on those I call morgue beds until 1300 hours on 21 Aug 2021. I called and they said she was next in line for a bed after waiting so long. There website says it's around a 2 hour wait to be seen and another appropriate 2 hours to be taking to room. Completely untrue she was on that bed almost 24 hours until discharged. I call and ask was my insurance being charged for a room and they said yes even though she never was assigned a room. I have never seen so many rude people in one spot. Franklin woods is the worst hospital I have ever seen . If they do not have rooms they should do a hospital to hospital transfer to another ballad health facility not make people wait long periods of time on those very uncomfortable beds. And when being questioned about the time being so rude . I rate this hospital as the worst in the tricity." - Randy

    Mar 18, 2021, 11:05 AM
    Franklin Woods Community Hospital: "My wife was transported there this morning by ambulance having complications from Covid and in severe pain and this ignorant fuck Dr. Redding still, hours later, won’t give her shit for pain. BALLAD HEALTH IS THE WORST HOSPITAL CARE EVER!!! There are no Drs. there with the sense God have a damn goat. Absolutely the worst place ever. Ballad health needs to be removed from their status and bring in a better facility. Absolutely worthless." - Miller

    Oct 02, 2020, 2:46 PM
    Franklin Woods Community Hospital: "Have been here for going on 3 hours. Have yet to be called back! Literally one patient has been called back in the past 2 half hours! If we are I. Such an epidemic with covid why are we not having better staff in emergency rooms! I can guarantee when I do get called back most of employee will be sitting at deck laughing cutting up!!! This is rediculous!!!" - Page


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