Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Flagstaff Medical Center Ratings

1200 NORTH BEAVER STREET
Flagstaff, AZ 86001
Phone: (928) 773-2009

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Flagstaff Medical Center save lives? 6% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure13%
Pneumonia10%


Infectious Disease at Flagstaff Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
40
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 35m

Non-critical cases where patient is discharged have total visit time of 2 hour and 47 minutes

Serious cases where patients are admitted have 3 hour and 3 minutes to be admitted, then an additional 2 hour and 24 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Flagstaff Medical Center 4.65 out of 5 based on 27 ratings. 27 user reviews.


70% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Flagstaff Medical Center Stories



Sep 06, 2023, 2:45 AM
Flagstaff Medical Center: "Went to the ER for a post surgery blood clot that developed in my leg. Been waiting in the ER for over 6 hours and still no end in sight. Some other patients I have spoken to have been waiting almost 12 hours!! This is outrageous!! Good thing my blood clot hasn't traveled up to my lungs yet.... Not to mention spring here 5 days after shoulder surgery and not offered even a drink of water. Worst hospital experience of my life" - David


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