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Essentia Health St Mary's Medical Center Ratings

407 EAST THIRD STREET
Duluth, MN 55805
Phone: (218) 786-4000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Essentia Health St Mary's Medical Center save lives? 2% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure9%
Pneumonia14%


Infectious Disease at Essentia Health St Mary's Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
52
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 0m

Non-critical cases where patient is discharged have total visit time of 2 hour and 42 minutes

Serious cases where patients are admitted have 2 hour and 8 minutes to be admitted, then an additional 1 hour and 50 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Essentia Health St Mary's Medical Center 4.5 out of 5 based on 43 ratings. 43 user reviews.


62% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Essentia Health St Mary's Medical Center Stories



Dec 11, 2016, 9:05 PM
Essentia Health St Mary's Medical Center: "I had an emergency visit to the emergency care on Friday, December 9,2016
I called that morning,spoke to a few people before I got satisfaction as far as getting in to see somebody who I had the impression that was going to happen.the nurse gave me the information as to what and where I needed to go and my information was going to be taken care as far as what was needed to do to get me some help.
Well, none of that happened.
From the time that I arrived till the time I left was close to seven hours, I left having same pain and problem.
I was put into a room in the emergency area that was the store room /examine room. Felt like I was in the middle of a room on display.bright lights and noise from the station, people laughing, talking about anything and everything, not appropriate or professional.
Nurse were impersonal ,dr, was about as bad, I was out on a pain I.v tests were taken never heard the results of lab was basically told I had nothing wrong with me, they unhooked my I.v. And I was out the door, I had drove myself 90 miles and was not in any condition to drive, had to get a hotel room, and was not in any condition to drive. After being on a pain I.v. And being drowsy for the time I was in the emergency room.
This is just some of what the situation was, I have a dr. App on Thursday as a follow- up, which I am totally disgusted on how this has taken place, not being able to see the dr. That did the procedure, but seeing a phy assistant, I have issues that I want addressed with the dr. Who did my procedure due to the problems of discomfort.I am having problems with pain and other issues, having to go to local hosp also.had confidence in st Mary's hospital care and Drs. In the past but that has changed for me in a big way.
Customer care is lacking and has changed in many ways, not for the better in my opinion
218-256-9236
"
- Kathrine


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