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Desert Regional Medical Center Ratings

1150 NORTH INDIAN CANYON DRIVE
Palm Springs, CA 92262
Phone: (760) 323-6511

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Desert Regional Medical Center save lives? 5% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure14%
Pneumonia12%


Infectious Disease at Desert Regional Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
60
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 0h 38m

Non-critical cases where patient is discharged have total visit time of 2 hour and 47 minutes

Serious cases where patients are admitted have 3 hour and 22 minutes to be admitted, then an additional 2 hour and 53 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Desert Regional Medical Center 4.5 out of 5 based on 33 ratings. 33 user reviews.


65% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Desert Regional Medical Center Stories



Dec 29, 2022, 3:32 PM
Desert Regional Medical Center: "My mother was transported from Blythe hospital .Cat scan of spine and skull explained why mom was in the worst pain of her life.The left craniocervical joint 3.5 mm posterior slippage of the skull. This hospital gave her antibiotics that she is allergic to!! I think there is a killer working in that hospital .A serial killer .They had no reason to give her the deadly medication. I know of a few people that were patients at Desert regional hospital that died and should not have! Something is really wrong and there is a killer working there .It needs to be investigated carefully .!! " - Lorraine

Mar 14, 2017, 9:39 PM
Desert Regional Medical Center: "I got injured by Emergency Room RN Rodrigo Deleon (Asian male) who pulled my arms behind my back while pushing my broken mid-back with his knee. At the same time he crushed my wrists by pushing them in wrong direction very forcibly. He was pulling my arms until my shoulder rotator cuff got impinged and torn (X-rays). I got dropped dead after long time of pulling arms and breaking wrists. I was laying down on the floor. The other white male employee picked my arms up together and Rodrigo picked my legs up together just like a barbeque meat. They picked me up on both sides high up and swung my body several times in the air and all together threw me down on the gurney. I got dropped flat on my broken spines. They didn't care about my physical disability on 4 spine injuries and carpal tunnel syndrome on my wrists. RN Rodrigo Deleon, Asian short and skinny, martial artist-style employee was using force to the Police-brought person, and the aged white blondish female nurse pricked my arm with needle uncarefully and made my left arm covered with full of blue bruises. I have been suffering lots of pain and dysfunctions of shoulders and wrists since and until now. So, I saw a doctor and went through physical therapies in United Therapy Network. The Desert Regional Medical Center charged total bill of $5,469.93 over 5 Hours of Torture and not letting me sleep from 9 pm (3/13/2016) through 2:20 am (3/14/2016 RN Lorna Holland) just to get paid by my medical insurance for their unnecessary force and terrible shot that bruised entire left arm. This is not Medical Practice. This place was a jail that Palm Springs Police C. Jaeger brought me into. He took my Driver's License and got it lost. They took my purse with extra car key sets and got stolen. Neither Palm Springs City nor Desert Regional Hospital Admission took responsibility of loss of my Driver's License and Car Keys with Anti-Theft System remote. Palm Springs Police and Desert Regional Medical Center got a contract to steal people's money and belongings by handcuffing people on calls and bringing them to this hell Hospital which is doing physical abuse under the disguised name of Hospital and as an excuse of medical procedure using 5150 WC confinement code.
All I wanted from Police was to find my car in the Tram Way huge steep parking places along the mountain since it was really dark. He claimed that I was disoriented, so I got abused in this place and they found out my insurance information from taking my purse and wallet. $5,500 per 5 hour torture and injuries is too steep high and they don't deserve the money. All they did was making injury to my shoulders and my wrists and bruising my arm with rough handling of needle and transporting to other mental facility. This is not mental hospital. I had no physical illness to begin with. It was Palm Springs Police who took me in there just for disorientation. The security camera recording should be reviewed by the authority and the court as an evidence of physical abuse on the patient brought against his/her will by the police. Police was there but he didn't stop the Hospital worker's typical violence (used by male nurse Rodrigo Deleon) and negligence (rough handling of needle) and treating a person(patient?) like a cargo (throwing him/her down to gurney without carefully transferring) and losing personal belongings in transportation (Ambulence didn't secure person's items).
Very dangerous, fradulent place!
Never go to Palm Springs Tram Way!"
- Eun


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