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Community Memorial Healthcenter Ratings

125 BUENA VISTA CIRCLE
South Hill, VA 23970
Phone: (434) 447-3151

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Community Memorial Healthcenter save lives? 7% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure14%
Pneumonia12%


Infectious Disease at Community Memorial Healthcenter

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
4
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 17m

Non-critical cases where patient is discharged have total visit time of 1 hour and 57 minutes

Serious cases where patients are admitted have 2 hour and 30 minutes to be admitted, then an additional 2 hour and 11 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Community Memorial Healthcenter 4.4 out of 5 based on 34 ratings. 34 user reviews.


62% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients were often left in pain
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Community Memorial Healthcenter Stories



Jan 26, 2024, 10:51 PM
Winchester Medical Center Inc: "This is my second review for a bad rating.
My husband and I were in a terrible scaffolding accident which we fell over 20 feet. I ended up with 3 brain lacerations and a concussion. I broke my are in 4 pieces and broke my wrist and destroyed my legs. What does Winchester Medical do? They let me suffer for 8 days before fixing my broken arm. My sister stayed with me day and night. Apparently they did not have the correct insurance in file so they treated me the lowest rate you imagine. My sister said they drugged me up so much I did’t know which way was up. She said I cried every day and begged them to fix my arm. She pleaded with them to send me to Fairfax with my husband instead of leaving me to suffer. She said they left my arm unattended and I suffered. Not until 8 days later and fixing my arm did I realize where I even was. Apparently whoever is rating this hospital has not had any serious issue. I have lost two friends in this hospital which should have never happened. Even a nurse told me to get across the county line to Loudoun and call 911. My issue now is I suffer with remembering, I have constant nightmares of me hurting and suffering. I wish I would have been sent to Fairfax, they say my husband received the best service ever and me I was left to suffer. They had my husbands insurance card because he had his wallet on him when he fell. I wish they would have realized we had the same insurance company. "
- Dianna

Jan 22, 2024, 7:12 AM
Winchester Medical Center Inc: "This is my second review for a bad rating.
My husband and I were in a terrible scaffolding accident which we fell over 20 feet. I ended up with 3 brain lacerations and a concussion. I broke my are in 4 pieces and broke my wrist and destroyed my legs. What does Winchester Medical do? They let me suffer for 8 days before fixing my broken arm. My sister stayed with me day and night. Apparently they did not have the correct insurance in file so they treated me the lowest rate you imagine. My sister said they drugged me up so much I did’t know which way was up. She said I cried every day and begged them to fix my arm. She pleaded with them to send me to Fairfax with my husband instead of leaving me to suffer. She said they left my arm unattended and I suffered. Not until 8 days later and fixing my arm did I realize where I even was. Apparently whoever is rating this hospital has not had any serious issue. I have lost two friends in this hospital which should have never happened. Even a nurse told me to get across the county line to Loudoun and call 911. My issue now is I suffer with remembering, I have constant nightmares of me hurting and suffering. I wish I would have been sent to Fairfax, they say my husband received the best service ever and me I was left to suffer. They had my husbands insurance card because he had his wallet on him when he fell. I wish they would have realized we had the same insurance company. "
- Dianna

Jan 15, 2024, 12:34 PM
: "Wait time is the same everyday that I been checking this site" - Beth

Dec 25, 2023, 11:21 PM
: "My husband has stage 4 kidney disease. He came in here with severe kidney pain. At this moment, we have been sitting in the waiting room for 8 hours. We are leaving." - Sarah

Dec 25, 2023, 8:09 PM
: "My husband has stage 4 kidney disease. He came in here with severe kidney pain. At this moment, we have been sitting in the waiting room for 8 hours. We are leaving." - Sarah


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