Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Cleveland Clinic Ratings

9500 EUCLID AVENUE
Cleveland, OH 44195
Phone: (216) 444-2200

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Cleveland Clinic save lives? 6% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure9%
Pneumonia12%


Infectious Disease at Cleveland Clinic

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
492
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
32


Emergency Room Wait Time Ratings

Time until initial exam: 0h 22m

Non-critical cases where patient is discharged have total visit time of 2 hour and 43 minutes

Serious cases where patients are admitted have 4 hour and 6 minutes to be admitted, then an additional 1 hour and 23 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: VERY GOOD
Cleveland Clinic 4.75 out of 5 based on 19 ratings. 19 user reviews.


82% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Cleveland Clinic Stories



    May 14, 2022, 1:04 AM
    Cleveland Clinic: "I came in with meningitis and waited over 5 hours to be seen. Meningitis can be fatal if not treated immediately. 9 months ago I came to this same ER with similar symptoms and waited 3 hours. When I got a room, the doctor came in immediately and said we needed a spinal puncture and antibiotics and was dismayed at how long I waited because of the risks in delayed treatment (seizures, brain damage, sometimes fatal). I told the staff about this the second time around and they just told me to wait. " - Caroline

    Aug 28, 2021, 2:58 PM
    Cleveland Clinic: "Brought husband in to FairView ER at 10am after already have been seen at CC Urgent Care in Independence and them not being able to do anything for him. He’s in intense pain from likely kidney stones. Well, it’s now 5 hours later and no relief for him in sight… not a happy camper. " - Amanda


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