Catawba Valley Medical Center Ratings
810 FAIRGROVE CHURCH RD
Hickory, NC 28602
Phone: (828) 326-3809
Hickory, NC 28602
Phone: (828) 326-3809
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Catawba Valley Medical Center save lives? 21% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate | |
|---|---|
| Heart Attack | 16% |
| Heart Failure | 12% |
| Pneumonia | 19% |
Infectious Disease at Catawba Valley Medical Center
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 12 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 0 |
Emergency Room Wait Time Ratings
Time until initial exam: 1h 19mNon-critical cases where patient is discharged have total visit time of 3 hour and 0 minutes
Serious cases where patients are admitted have 3 hour and 39 minutes to be admitted, then an additional 0 hour and 18 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
Catawba Valley Medical Center
4.7
out of 5
based on 32 ratings.
32 user reviews.
74% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Nurses usually respond quickly when patients need help
- Pain was usually controlled for patients
- Rooms and facilities are usually clean
Negative Patient Ratings
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
Catawba Valley Medical Center Stories
Jul 13, 2022, 4:30 PM
Catawba Valley Medical Center: "Average wait time is way off. My son renter Ed the er a couple of days ago by recommendation thinking he would be seen at a reasonable time. We thought since his medical issue was emergent it would be a no brainer that he would be seen pretty close to immediately. Boy were we surprised. We requested to wait outside due to Covid concerns and a packed waiting area and was told no he may miss his name being called. He told me to leave the area since I am high risk of contracting Covid. He then went on to wait. He was told there were three ahead of him after waiting about 4 hours still in medical emergent distress. He asked again and was told there was 7 ahead of him. And was told thereafter that he may have a 10 hour wait. Totally unacceptable that during a pandemic so many people were in a crowded waiting area. Unacceptable that my son finally left the hospital because he couldn’t tolerate waiting in the distress he was in. Thank God for Davis hospital. Clean, quiet, friendly and most of all cared about the condition of my son when he arrived for help. " - Sharon
Apr 08, 2021, 12:52 AM
Catawba Valley Medical Center: "waited over 3 hrs in waiting room and heavy set lady has been very rude to alot of patients. very short talking.This is ridiculous when patients are in pain." - Gwen
