Carilion Roanoke Memorial Center Ratings
1906 BELLEVIEW AVENUE, SE
Roanoke, VA 24014
Phone: (540) 981-7000
Roanoke, VA 24014
Phone: (540) 981-7000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Carilion Roanoke Memorial Center save lives? 4% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate | |
|---|---|
| Heart Attack | 14% |
| Heart Failure | 13% |
| Pneumonia | 13% |
Infectious Disease at Carilion Roanoke Memorial Center
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 96 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 12 |
Emergency Room Wait Time Ratings
Time until initial exam: 0h 50mNon-critical cases where patient is discharged have total visit time of 3 hour and 22 minutes
Serious cases where patients are admitted have 3 hour and 36 minutes to be admitted, then an additional 2 hour and 4 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
Carilion Roanoke Memorial Center
4.75
out of 5
based on 35 ratings.
35 user reviews.
70% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Nurses usually respond quickly when patients need help
- Doctors usually communicate well with patients
- Pain was usually controlled for patients
Negative Patient Ratings
- Facilities are sometimes dirty
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
Carilion Roanoke Memorial Center Stories
Apr 20, 2022, 6:20 PM
Carilion Roanoke Memorial Center: "Staff is polite but not fast there slow as ..... been here 4 hours and counting" - Justin
Aug 31, 2021, 5:43 PM
Carilion Roanoke Memorial Center: "Loved one has been waiting just to get a bed in the ER for 6 hours. My loved one was even sent by ambulance! No doctor no nurse has called for an update. When I called, they had absolutely no information. Terrible place!" - Rashelle
Mar 30, 2017, 2:40 AM
Carilion Roanoke Memorial Center: "Awful. Waited 6 hours and my friend was never seen. Went to Lewis Gale in Salem." - j
Sep 26, 2016, 10:01 PM
Carilion Roanoke Memorial Center: "Roanoke memorial ER is horrible. People were falling out of chairs . Sick folks being skipped over because you are a male and or they think you are after drugs. No insurance people. My sister and brother saw it all today. They were taking in patients but left my brother for seven hours suffering and never helped him. My sister got the names of staff and is filing a compĺaint .In the mean time I called the head Er person I let him know that my brother was never looked at by a doctor. Evidently they have a person on staff that decides who is seen and in what order. They never spoke to my brother. ARRG! Why do hospitals let people suffer like that." - Royce
