Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Carilion New River Valley Medical Center Ratings

2900 LAMB CIRCLE
Christiansburg, VA 24073
Phone: (540) 731-2000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Carilion New River Valley Medical Center save lives? 6% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack17%
Heart Failure12%
Pneumonia12%


Infectious Disease at Carilion New River Valley Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
20
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 1h 19m

Non-critical cases where patient is discharged have total visit time of 3 hour and 14 minutes

Serious cases where patients are admitted have 3 hour and 39 minutes to be admitted, then an additional 2 hour and 44 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Carilion New River Valley Medical Center 4.6 out of 5 based on 43 ratings. 43 user reviews.


69% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually respond quickly when patients need help
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Carilion New River Valley Medical Center Stories



    Dec 12, 2023, 4:58 PM
    Carilion New River Valley Medical Center: "Went in, they took care of me, gave me meds and sent me home. Like pros most of the time. " - Chris


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