Capital Medical Center Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Capital Medical Center save lives? 5% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	16%
Heart Failure	13%
Pneumonia	12%

Infectious Disease at Capital Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	0
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	0

Emergency Room Wait Time Ratings

Time until initial exam: 0h 32m

Non-critical cases where patient is discharged have total visit time of 2 hour and 40 minutes

Serious cases where patients are admitted have 2 hour and 58 minutes to be admitted, then an additional 1 hour and 31 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

67% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Capital Medical Center Stories

Share your experience

Apr 09, 2024, 9:15 AM
St Joseph Medical Center: "Aseptic technique was horrendous. Nurses dropping medication vials on the floor, not wiping it off afterwards and not changing gloves before touching i.v. line. Not scribbing the i.v. port prior to delivering meds, forgetting to hook up the i.v. line and antibiotic soaking my sleeve instead. No soap in the room for duration of stay (dispenser was broken). Waiting for help that never came after fouling myself because I was vomiting so hard because my anti-nausea meds were consistently late (fortunately, after 40 minutes a family member came and helped me clean up). Commode placed nearby but no toilet paper within reach, no gloves to use close by (needed because of lack of soap in the room), staff taking about patients at nurses station which was audible to other patients. I will NEVER go there again. Unsafe, understaffed and lack of recognition of basic aseptic technique. This hospital WILL kill people with their lack of emphasis on simple practices that keep patients safe. " - Karen

Jan 26, 2024, 3:44 AM
: "So slow I am having cramps wile I am pregnant and they don't seam to care . This is by far the slowest hospitals I have ever been in
" - Natasha

Jan 05, 2024, 12:53 PM
Providence Holy Family Hospital: "This was the worst hospital experience in my whole life!! I went there in so much pain I was balling my eyes out! I waited for 7 hrs! Crying the whole time. I had an IV started after 4hrs of waiting. So I assumed I would be seen soon after. It was another 3 hrs. No one ever came to check if I was alright! Or why I was crying. I got there at 5 in the evening and got a bed finally at almost 1 in the morning. I had to be dropped off by a family member because I was actually here on vacation with my 4yr old granddaughter. So I was stuck there waiting. When I did get back to a bed they did blood work and finally got something to help with the pain and then I had a CT scan. Then they gave me something that didn't help with the pain and when I told them it was getting bad still I got something else that didn't help. They then gave me a prescription of what didn't help and said that I was being discharged. I was still crying when I left there! " - Michelle

Dec 18, 2023, 10:04 AM
: "St. Michaels Medical Center in Silverdale is the absolute worst. I've waited more than 15 hours on a few occasions. If you go there at 5 p.m. they'll call you into a room at 11 p.m. to take your blood pressure. Then you return to waiting. That way they charge you for two days of admission instead of one. They never have a bed available and the hospital has no heat. " - James

Dec 15, 2023, 12:37 AM
Overlake Hospital Medical Center: "This is taking SOOO long! We are waiting in a hallway in er, in a chair, and can hear everyone else’s medical information- personal stuff we don’t want to hear. This is something I expected in NYC, not Bellevue." - Cat

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