Borgess Medical Center Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Borgess Medical Center save lives? 21% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	20%
Heart Failure	15%
Pneumonia	12%

Infectious Disease at Borgess Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	36
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	4

Emergency Room Wait Time Ratings

Time until initial exam: 0h 16m

Non-critical cases where patient is discharged have total visit time of 2 hour and 8 minutes

Serious cases where patients are admitted have 2 hour and 28 minutes to be admitted, then an additional 1 hour and 58 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

73% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Borgess Medical Center Stories

Share your experience

Dec 19, 2022, 1:49 PM
Borgess Medical Center: "Still waiting in ER for 3hrs 20minutes now. " - Allison

May 22, 2017, 7:01 PM
Borgess Medical Center: "I gave my nephew a tote to take to his mother on Mothers day. My sister. She was just out of critical care. She was sent to a nursing home today without the tote. It had clean clothes, underwear, gown, robe,and some new toiletries.
All conveniently stolen.Taking advantage of people who are unable to be aware, is frankly disgusting And it's my fault for bringing them, I guess. They have in the very fine print, "not responsible, blah, blah, blah."
Which really means "we all steal here. Enter at your own risk"
I work at an outpatient facility myself and we have to also be certified by the joint commission. Thieves could be seen on camera, and have been seen and fired, rarely happens" - Lucinda

Jul 18, 2015, 8:12 AM
Borgess Medical Center: "Went to ER to have a reduction done on my right wrist. Dr. Told me it was not necessary, even that the x rays and previous dr suggested it. 4 days later when I followed up with the specialist, I was told I needed a reduction, I had to go to the ER again, another hospital, to perform it. No changes in the fracture at all. Specialist doesn't know why they didn't do it. I complaint about the bill, I shouldn't pay, even went to court. because Borgess has subcontractors Kalamazoo Emergency Associates, Borgess is not responsible for their performance. This is bs." - Pina

Apr 15, 2015, 1:51 PM
Borgess Medical Center: "im a heart patient im allergic to dies an everytime I go someone talks about a new die its scary and when I went yesterday when I found out no heart dr were notified and they wouldn't treat my diabetes I even more upset and left I feel like they are trying to kill me dr Campbell and dr peck know im not fixable just medicate for comfort levels an no im not a drug seeker I hate medicine so worried whqat they did helped but pains are back now dr full only prayers now so sad for people to feel this way just saying god bless foe the good you do but killing me isn't the answer god knows my troubles


" - penny

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