Boone Memorial Hospital Ratings

Madison, WV 25130
Phone: (304) 369-1230

Hospital Type: Critical Access Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Boone Memorial Hospital save lives? 11% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Failure11%

Infectious Disease at Boone Memorial Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Doctor Hotline

Emergency Room Wait Time Ratings

Time until initial exam: 0h 0m

Non-critical cases where patient is discharged have total visit time of 0 hour and 0 minutes

Serious cases where patients are admitted have 4 hour and 7 minutes to be admitted, then an additional 1 hour and 6 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Boone Memorial Hospital 4.6 out of 5 based on 26 ratings. 26 user reviews.

67% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually respond quickly when patients need help
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients

Negative Patient Ratings

    No consistently negative reviews

    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate

    Boone Memorial Hospital Stories

    Dec 05, 2017, 8:24 PM
    : "I've had chest pains all day and went to my reg doc. He sent me to ER. I've been here in CAMC ER waiting room for OVER 4 hours! This is, by far, the saddest excuse for "emergency" care I've ever encountered!" - Crissie

    May 16, 2017, 12:52 PM
    Thomas Memorial Hospital: "I went to Thomas ER because I awoke not able to breath and gasping for air,not sure if it is asthma or sleep apnea,saw a nurse for less than five minutes, laid there for three hours never saw a doctor or anyone else,,,,other people there were complaining, one lady even asking to go the CAMC,,,the nurses texting,eating,laughing didn't even notice when I left....if you need help don't go to Thomas their quality care sucks." - Hewey

    Apr 10, 2017, 1:59 PM
    Beckley Arh Hospital: "This hospital's service is terrible, do not waste your time. Went in with severe earache (possible busted ear drum). I just sat in an empty waiting room 3 hours to not even get to be put in triage yet...needless to say im done, leaving, and will NEVER return. Get your shit together ARH. I will continue to advertise your poor quality to every friend and family i have. Sickens me to say this is a healthCARE facility.." - Patrick

    Mar 18, 2017, 3:27 AM
    United Hospital Center: "This hospital is absolute trash. My father has been going to this hospital for at least 5 years to see "specialists" for certain ailments. Recently he had been having sever side pain. He had not one, not two, but THREE different appointments and tests run on him for his kidney. The doctors said "You have kidney stones" they gave him 2 medications and sent him home. Still in sever pain, dry heaving, couldn't eat/drink or even comfortably lay down. Still in pain he ends up going back with another appointment with a different doctor who then tells him, "You had a blockage in your kidney, it is now dead and full of fluid" ARE YOU KIDDING ME!!! Most of the doctors here do not take their time with their paitents, nor do the simply even care. Beware of what doctor you trust! If you do end up having to choose this Hospital, please for your sake do not hesitate to do your own research (to compare) to what the doctor has told you. Get a second opinion A.S.A.P. Make them take their time on/ with you. Above all it's YOUR BODY, you know it better than anyone. If you think they're wrong tell them. It's time to stop letting doctors that don't care go on "treating" our loved ones!" - Jessica

    Oct 10, 2016, 9:43 AM
    Weirton Medical Center: "I went to the emergency room last night in extreme pain. I cannot say enough good things about the staff. They saw my cancer history and immediately did all the scans to make sure it had not come back. Dr. Fuscardo was amazing and made sure I was comfortable and well informed." - Michelle

    Oct 05, 2016, 6:18 PM
    Camden Clark Medical Center: "Today I had the pleasure of visiting your facility for an outpatient procedure. From conversations pre-registering me to the shuttle bus drivers going in and leaving, my wife and I were very pleased with the way we were treated and our needs met. This includes nurses and other staff members and how they went out of their way to see that all of our needs were met while I was undergoing the medical procedure. I really enjoyed the very professional and friendly manner of Dr. Koch and would never hesitate to recommend both he and the hospital to anyone needing services that you can provide. Thank you all very much. jim" - Jim

    Aug 27, 2016, 10:02 PM
    Thomas Memorial Hospital: "I went to Thomas Memorial ER for excruciating pain in my stomach. Unbeknownst to me the procedures at the ER changed. Rather than taking you back into the examination room they now stick you multiple times if certain tests are ordered. When a blood test is ordered they stick you, when a CT Scan is ordered they stick you, and then after being returned to the waiting room after each test you are called back to the examination room where you are put in the room. A nurse then comes in and, guess what, you are stuck again. A doctor then comes in and tells you his diagnosis. They then make the decision whether or not to keep you or send you home. I was there for approximately 6 1/2 hours and was then sent home. I'm not complaining about being sent home, it's the process used now by the hospital to make the decision made. What if I had something seriously wrong, with the severity of pain I had and medical condition I have, I could have died while sitting in the waiting room!!! I have been in this delema numerous times and nearly died at this same hospital. My concern with this new procedure is that there are more than just me that may be more serious!!! I heard a patient, who was waiting in the waiting room, say her last visit she kept telling the nurses she didn't feel good and ultimately ended up having a heart attach while waiting!!! This is unacceptable!!! And something needs to be done to prevent this from happening again! I don't know how many others have been neglected because of this new procedure which Thomas Memorial Hospital believes to be a better way to process patients. However, the possibility of lives being at an increased risk of being lost! There has got to be someway to get this hospital to reevaluate and change their ER procedures. " - Cynthia

    Jul 28, 2016, 9:29 AM
    Thomas Memorial Hospital: "I went to CAMC ER for excruciating pain in my back. 8/10 can't sleep, can't walk, can't work... I needed something for the pain, CAMC does not give meds for pain! Wtf? Anti inflammatory, muscle relaxer, Steroids....but nothing for pain. For too long, people have let stupid run rampant. Now govt bureaucrats are dictating medical necessity from DC, for all of America. If someone is hurting, give them medicine! Why did we allow our bodies to fall under govt regulation? " - Chris

    Feb 29, 2016, 1:28 AM
    Raleigh General Hospital: "I am the father of Emma Day. We had the horrible experience of waiting for care at RGH Prompt Care today, 2/28/2016. after the triage nurse took our information and sent us back to the herd...or I mean the waiting area, we sat there for nearly 3 hours while I saw no one being called in for treatment....sat there we did and one time a lab tech came in the room and took blood from this one the waiting room, for God sake! I went there because I wanted treatment for my little girl...all we got was her temperature taken and her heart rate displayed. I know you've suffered layoffs due to Obama's War on Coal...but that shouldn't translate into poor service to those still depending on you for their healthcare needs!!!!!! We finally left because, just like you and your staff, we have a life to live outside a waiting pen!!!!" - Emma

    Oct 13, 2015, 9:46 PM
    Thomas Memorial Hospital: "Thomas Memorial ER is a koke. After waiting 5 1/2 hours in extreme pain. I found there were 12 pushed ahead of me. I returned 2 days later to radiology to pick up my xrays. I had a fractured rib. No one had called me. I was not the only one while business men,employees and just friends of employees were pushed ahead. There was actually one good nurse on the 8th of Oct on duty. No compassion what soever shown by employees. Never again" - Barbara

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