Bon Secours - St Francis Medical Center Ratings
13700 STFRANCIS BLVD SUITE 100
Midlothian, VA 23114
Phone: (804) 594-7400
Midlothian, VA 23114
Phone: (804) 594-7400
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Bon Secours - St Francis Medical Center save lives? 6% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate | |
|---|---|
| Heart Attack | 18% |
| Heart Failure | 13% |
| Pneumonia | 11% |
Infectious Disease at Bon Secours - St Francis Medical Center
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 28 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 0 |
Emergency Room Wait Time Ratings
Time until initial exam: 0h 50mNon-critical cases where patient is discharged have total visit time of 2 hour and 19 minutes
Serious cases where patients are admitted have 3 hour and 7 minutes to be admitted, then an additional 2 hour and 11 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
Bon Secours - St Francis Medical Center
4.65
out of 5
based on 42 ratings.
42 user reviews.
74% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Pain was usually controlled for patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Facilities are sometimes dirty
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
Bon Secours - St Francis Medical Center Stories
Dec 01, 2022, 5:07 PM
Bon Secours - St Francis Medical Center: "I have been going to the infusion center for 3 years now. A big shout out goes to all the nurses there. Special shout outs to Sarah, Jennifer Hartman, Ginny, Natalie, Barbara & Christine. All the nurses are wonderful and very caring. " - Rebecca
Apr 05, 2017, 1:34 AM
Bon Secours - St Francis Medical Center: "We have been waiting for a very long time and my husband is in a good deal of pain. I do not feel that they have considered his level of pain and that he has a heart condition. Which I informed the nurse of when we got here." - Robin
