Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Beaumont Health System Ratings

3601 W THIRTEEN MILE RD
Royal Oak, MI 48073
Phone: (248) 898-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Beaumont Health System save lives? 12% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure9%
Pneumonia11%


Infectious Disease at Beaumont Health System

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
384
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
44


Emergency Room Wait Time Ratings

Time until initial exam: 0h 35m

Non-critical cases where patient is discharged have total visit time of 3 hour and 24 minutes

Serious cases where patients are admitted have 3 hour and 50 minutes to be admitted, then an additional 1 hour and 34 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Beaumont Health System 4.6 out of 5 based on 25 ratings. 25 user reviews.


71% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Beaumont Health System Stories



Jan 19, 2024, 1:28 AM
Beaumont Health System: "Waited in hospital er for over 7 hours for a simple infected ingrown hair just need antibiotics. When I asked when I’d be seen the man in administration window said there were three people ahead of me that was three hours ago." - Eric

Jan 09, 2024, 7:18 PM
Beaumont Health System: "Wait time are atrocious. I have been in the waiting room for 5 hours and still have not been back to see a doctor. My doctor sent me here with a note to be evaluated since he thought I needed more care than he could give me. I am in severe pain and have not been able to eat in 5 days, yet here I still sit. While others come and go before I am even able to be seen." - Nichole

Jul 11, 2023, 5:21 AM
Beaumont Health System: "Current wait time is 11 hours." - Eulanda

Jun 10, 2021, 10:43 PM
Beaumont Health System: "Worst experience and gets worse everytime we are there. Was just told by er desk there is no triage system first come first serve. My sister who is an cancer patient has abdominal surgery 2 1./2 weeks ago presents with severe pain fever nausea and vomiting and was told to go lay on a couch and wait her turn. Patients who were sitting on their phones and had the ability to walk back were taken prior to her. What a joke!!! Zero patient care or compassion at this hospital!!!" - mary

Jun 08, 2021, 3:32 AM
Beaumont Health System: "I checked in at 11 pm. It’s 3:30 am. I asked the nurse how much longer. She stated the longest wait time will be 6 hrs. Not guaranteed. Guess I’m
Not that urgent enough to be seen. At least they should have mentioned the wait time to me in check in. Maybe I could have tried a different emergency room. "
- Nadia

Apr 06, 2021, 3:43 AM
Beaumont Health System: "I never in my life waited 10 hours in a emergency waiting room, like I did in the Royal Oak Beaumont Hospital. I got to find another hospital to go to when needed medical help. And I don’t have to wait almost a full day setting in the emergency room." - Tawana

Apr 06, 2021, 3:41 AM
Beaumont Health System: "I never in my life waited 10 hours in a emergency waiting room, like I did in the Royal Oak Beaumont Hospital. I got to find another hospital to go to when needed medical help. And I don’t have to wait almost a full day setting in the emergency room." - Tawana

Feb 08, 2018, 8:13 PM
Beaumont Health System: "This ER is a nightmare. Go to the Troy Beaumont if you need to go. Already waiting 2 hours and was told it's 4 more hours. " - Shana


Compare hospitals in Oakland County

If you think you may have a medical emergency, call your doctor or 911 immediately. HospitalStats does not recommend or endorse any specific tests, physicians, hospitals, products, procedures, opinions, or other information that may be mentioned on the Site.