Baylor Medical Center At Uptown Ratings

2727 EAST LEMMON AVENUE BUILDING I
Dallas, TX 75204
Phone: (214) 443-3000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Infectious Disease at Baylor Medical Center At Uptown

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
0
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Doctor Hotline

Emergency Room Wait Time Ratings

Time until initial exam: 0h 10m

Non-critical cases where patient is discharged have total visit time of 1 hour and 8 minutes

Serious cases where patients are admitted have 0 hour and 0 minutes to be admitted, then an additional 0 hour and 0 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: VERY GOOD
Baylor Medical Center At Uptown 4.75 out of 5 based on 34 ratings. 34 user reviews.


86% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Pain was usually controlled for patients

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Baylor Medical Center At Uptown Stories



    Apr 06, 2018, 7:27 PM
    : "How rude the young lady that gave me my brAcelet as I wait to see a doctor I ask how long is wait time politely and she comments to me your problem is not as important as other patients that's d'sad I hope she never has to attend herself when she's sick " - 514

    Apr 02, 2018, 4:26 PM
    Lake Granbury Medical Center: "I visited the lake granbury medical center on april 2nd 2018 around 215 pm to recieve medical care for the flu/cold that i have to getsome anti biotics to help me and the er waiting time has already been almost 2 hours and i still have not been seen by a doctor in the back yet. I would never recommend this hospital for nothing no matter what the reason for a visit is." - Gayle

    Mar 22, 2018, 2:56 PM
    Peterson Regional Medical Center: "I will only go to this emergency room again if I am dying. I was left on a hard indescribably uncomfortable slab of a bed frozen as if I was in a freezer for 7 hours without observation. I felt completely ignored. I was not given a drink or anything to eat and was told the cafeteria was closed later in my long wait. Finally, I was given a dry sandwich. Most of all, I was not reassured by any of the staff that my condition was not an emergency. The doctor was extremely pleasant but I had to wait, as I said, many hours to see him. " - Sally

    Mar 09, 2018, 4:47 AM
    Knapp Medical Center: "The staff is ok. The hospital itself, not so much. Parents, DO NOT BRING YOUR KIDS HERE! As you know, you have to stay with your child in the hospital. Makes sense but they left me to sleep on the floor for a while and then they brought in this vinyl covered recliner to sleep in. For 5 days. Asked about a roll-away bed or even a cot; they don’t have them and if you bring your own cot, there’s no room for it. So I slept in a recliner for a week and have to go see my own doctor for my back and neck. TERRIBLE! The light in the bathroom didn’t work so they said to use the heater as a light source. In the Valley, when it’s 90+ degrees outside. That is a brilliant idea; why didn’t I think of that? Added bonus, we have our own in-room sauna. Thanks for that, geniuses. At one point they woke us up at 2 in the morning to move us to a different room. The reason, there’s a sick baby that needs the room because it’s closer to the nurse’s station. According to my steps, that room is 2 steps closer. And I understand seconds count in an emergency but to disturb a family at 2 AM over a 2 step difference is ridiculous. The alarms on all the little machines, they let go on for hours at a time. I just pretended I was in a sci-fi movie, piloting a spaceship and my alarms where going off. They have a whiteboard in the room so you know who your Charge Nurse, RN/LVN, CNA, RT/PT, etc is. That is if they ever fill it in or update it after a shift change. Don’t get me wrong, some did but that was the exception rather than the rule. So I just called people by what was on the board, not what was on their name tag. I did see on their tag who they where (RN, CNA, etc) so I matched it up properly. They didn’t catch on. Probably thought I was some kind of idiot. Some of the staff were good folks and they have WiFi. 2/10, would NOT recommend. " - James

    Jan 25, 2018, 11:12 PM
    Scott & White Memorial Hospital: "My husband had been going to baylor scott and white for two years on Dec 22 2017 he passed away at age 53 from undiagnosed cancer pure incompetence at baylor scott and white my husband didn't have a chance we were told had his cancer been found in time the outcome would have been different by 15 years this is a slauter house to guinea pig you for money we had excellent insurance and thay sucked it dry when a hospital kills you it called medical science" - Carrie

    Dec 21, 2017, 3:56 AM
    Palestine Regional Medical Center: "My 10 year old son and his 1 year old brother both were running fevers of over 104, my oldest was 104.9!!! They gave each of them Tylenol for their fevers and did a swab determining they have the flu. I asked for them to still be seen so they can be prescribed tamiflu and it is now 2:45am and we're still waiting to be seen. All we need is for them to write the friggin prescription, and we can take the boys home. We have been here since 10:15pm. Next time we will be driving to Tyler, 100% sure we would all be at home an asleep right now with tamiflu in hand even with the 2 hours of driving it would entail. " - Jared

    Dec 10, 2017, 10:46 AM
    Memorial Hermann Northeast: "We’re do I start my stay here was horrible I went from the er to up to clinic decision unit the staff is very horrible they are hostile when they are talking to you. My experience here It was very late I ask for something to eat I been here all day without anything they gave me a sandwich it was dry they brought me breakfast with even asking me what I wanted they say they don’t ask that on this floor they brought me eggs and toast no meat you ask the nurses something it’s like you bothing them they are smart mouth I know I can b a pain but these staff here I will never come back to this hospital again " - Tanya

    Sep 21, 2017, 5:50 PM
    Palestine Regional Medical Center: "Went in to have 3 moles removed from back of neck. Insurance declined so I paid cash up front. Spent about 6 hours and left for home. No real complaints about staff. 4 months later getting calls from collection agency for 3 times more money than I paid up front. Never got a bill from hosp. Hospital refuses to send itemized bill, will not discuss because collections has it. Collections won't discuss until I provide them with confidential info over the phone. Just over $10,000.00 to remove 3 moles? NOT HAPPENING!" - John

    Jul 06, 2017, 1:50 AM
    Memorial Hermann Northeast: "I was disgusted with this hospital. The waiting areas was nasty and smelled of urine, The bathrooms were so bad I wouldn't let my son use them, not to mention the room we were taken to to see a doctor had blood splatter on the floor. I have never felt so disgusted in a hospital anywhere! Only positive thing about the hospital was the dr; he was very nice and personable. Needless to say I'm glad I don't live here to have to worry about coming back to this hospital." - Lindsey

    Jun 26, 2017, 10:22 PM
    : "Arrived here in the ER at 2pm. It is now 9:20pm and I'm still in the lobby waiting. The 3 hr wait time that is posted is a lie. After more than 7 hr wait I'm still not sure when I will be seen by a physician. " - MS


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