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Baptist Health Medical Center-Little Rock Ratings

9601 INTERSTATE 630, EXIT 7
Little Rock, AR 72205
Phone: (501) 202-2000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Baptist Health Medical Center-Little Rock save lives? 5% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure11%
Pneumonia11%


Infectious Disease at Baptist Health Medical Center-Little Rock

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
156
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
24


Emergency Room Wait Time Ratings

Time until initial exam: 1h 7m

Non-critical cases where patient is discharged have total visit time of 2 hour and 28 minutes

Serious cases where patients are admitted have 2 hour and 54 minutes to be admitted, then an additional 1 hour and 28 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Baptist Health Medical Center-Little Rock 4.65 out of 5 based on 44 ratings. 44 user reviews.


74% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Baptist Health Medical Center-Little Rock Stories



    Jan 03, 2023, 8:44 PM
    Baptist Health Medical Center-Little Rock: "I've been here since 1pm and I'm still waiting to be seen." - Crystal

    Dec 09, 2022, 8:01 PM
    Baptist Health Medical Center-Little Rock: "Wait time is extremely too long.. I’ve been called back at least 3 times all to still not check in a room or see a doctor.. mind you I already didn’t feel good and had passed out earlier at work so me walking around wasn’t the best idea.. ended up leaving because I just couldn’t stand all the people around me sick and me waiting it had already been 3 hours by then " - Darneshia

    Jul 31, 2022, 11:54 PM
    Baptist Health Medical Center-Little Rock: "Over 3 hours" - Jaden

    Apr 30, 2016, 11:13 PM
    Baptist Health Medical Center-Little Rock: "My husband,Mark Morell, had TURP surgery at Baptist Health Center on January 13,2016. This was at the big hospital off
    630. The surgeon came out after a few minutes and said the scope broke and the backup scope was already broken. There were no other sterilized scopes to use. Mark had to wear a catheter until January 18, 2016 when the surgery
    could be done again. He was in constant pain because of Baptist Health's negligence.
    The risk management team was concerned at first but then decided the hospital held no
    responsibility for this incident. They did
    send us a gift certificate for a restaurant.
    What a joke!

    I also can't get them to send us a patient
    satisfaction form. Wonder why?
    "
    - Kristy


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