Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Banner Thunderbird Medical Center Ratings

5555 WEST THUNDERBIRD ROAD
Glendale, AZ 85306
Phone: (602) 588-5555

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Banner Thunderbird Medical Center save lives? 12% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure9%
Pneumonia9%


Infectious Disease at Banner Thunderbird Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
76
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
20


Emergency Room Wait Time Ratings

Time until initial exam: 0h 15m

Non-critical cases where patient is discharged have total visit time of 3 hour and 23 minutes

Serious cases where patients are admitted have 3 hour and 35 minutes to be admitted, then an additional 1 hour and 30 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Banner Thunderbird Medical Center 4.6 out of 5 based on 36 ratings. 36 user reviews.


71% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Banner Thunderbird Medical Center Stories



Apr 26, 2022, 3:26 PM
Banner Thunderbird Medical Center: "Worst care ever. Told to see oncologist immediately by Monday, yesterday.
Can't get one and can't get er to help.
All do same thing no oncologist no matter hrs. Days I have called. My husband is very I'll.
No follow up and they are not helpful."
- B.ronk


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