Albany Medical Center Hospital Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Albany Medical Center Hospital save lives? 10% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	14%
Heart Failure	11%
Pneumonia	10%

Infectious Disease at Albany Medical Center Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	160
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	28

Emergency Room Wait Time Ratings

Time until initial exam: 0h 30m

Non-critical cases where patient is discharged have total visit time of 3 hour and 37 minutes

Serious cases where patients are admitted have 3 hour and 25 minutes to be admitted, then an additional 2 hour and 26 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: BELOW AVERAGE

59% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Albany Medical Center Hospital Stories

Share your experience

Jul 14, 2023, 3:36 PM
Albany Medical Center Hospital: "I have been here now for 7.5 hours with an elevated heart rate, high blood pressure, trouble breathing and numbness in my arms and legs. No one has checked me vitals since my arrival!" - Shannon

Feb 13, 2023, 3:20 AM
Albany Medical Center Hospital: "Been waiting for 9 hours and still have not been seen." - Deb

Dec 03, 2022, 8:35 AM
Albany Medical Center Hospital: "1/2 hour initial tests
12/24 hours before being seen
30-70 hours wait time for a bed

Staff uncaring & unresponsive. no information came after initial testing and 8 hours later from staff.

patient 81 y/o -mid to late dementia with an more or less bedridden infection that had lasted over a week. sent via ambulance from his primary care office.

horrible " - Debra

Sep 25, 2022, 5:16 AM
Albany Medical Center Hospital: "Brought my son in who is 8 years old with a possible concussion. Sat there for six hours and all they did was give him a pill for nausea. Still didn’t get to see a doc because I guess concussions don’t matter as much as the sniffles. Albany med needs to do better. " - Joshua

May 07, 2022, 11:06 AM
Albany Medical Center Hospital: "I had the worse experience ever it wasn't just the wait time I was in so much pain and so dehydrated I felt like I was dying all the nurses did was park me in a hallway in a wheelchair I was throwing up all over myself terrible experience I end up leaving and going home after five hours just rotting away I am ready to call the news it was terrible they put homeless people ahead of me and all they wanted was a place to stay I will never go there again I am taking my kids away from there doctors they go to amcpeds we are switching over to ST.Petrers hospital." - Tammy

Mar 25, 2022, 7:31 PM
Albany Medical Center Hospital: "Albany meds er is absolutely unacceptable. Prepare yourselves for a complete day in the waiting room. 11 hours just to be seen. Multi million dollar hospital who that doesn't expand their e.r is pathetic. And covid has nothing to do with it. " - Jessica

Jan 03, 2022, 4:09 PM
Albany Medical Center Hospital: "Albany Medical Center Emergency Room waiting area has had my boyfriend's mother waiting for over 3 and a half hours just for results of an x-ray in her leg. Other people have been waiting longer than is and the waiting room has over 2 dozen people not including her and myself. Only 2 people have gotten beyond initial check-in since arriving." - Tina

Nov 19, 2021, 7:30 AM
Albany Medical Center Hospital: "all this money going in to this place and it takes six hours to get a bed and 12 to be seen ?how " - phebe

Oct 08, 2020, 1:22 AM
Albany Medical Center Hospital: "Arrived er just before 5:00p.m. Still sitting in triage room at 1:00a.m. Had x-rays, covid test. Seem to have become a non entity. I was an EMT and understand triage and severity. However, this is unacceptable and unprofessional. All communication has been initiated by my wife. Fortunately, my wife is advocating for me. Wake up Albany Med. This is reprehensible and inexcusable.
" - Joseph

Apr 07, 2016, 8:50 PM
Albany Medical Center Hospital: "I Was there 2 days 1night,I had to get a new stimulator implant done ,the first one I beleive the wire end was facing up so there is a pointed corner on it and the implant was close to the surface that it poked threw the skin within a couple months it started leaking,I let it go a couple months because wasn't leaking bad and was hoping it still might close but I guess I kind of knew it wouldnt because that corner of it was sharp,but I was also running to Bassett hospital for a badly broken foot so after those appointments slowed down I decided to call AMC,to get this taken care of,the nursing, great job,response time great,the one thing was awful I take 90 mg of morphine 3x a day it was in my record,I also take up to 8 ,2 every four hours of morphine immediate release,due to 7 herniated disc,and a spinal cord injury ,you had my records,all you did was hook me up to 2 ml of morphine,and the nurse showed the doctor what I take to get it from pharmacy, I was in severe pain that doctor would only give a script for 10 mg oxytocin every 6 hrs,by evening I was ready to go home and tell them I come back in morning ,but this surgery they considered emergency they want to send ambulance wed.night I said I be there Thur. Morning,but I guess this whole thing was very urgent when I told them it was draining, so anyway I was hurting to point of being in tears the nurse went back out a new doctor was on when the nurse told in the pain I was in and what the only thing the other doctor would give ,the new doctor looked at my records and said this girl takes 90 mg 3x a day ,hell what he's giving her isn't even going to touch her,so he wrote the script for the extended releif,left the 10 mg oxytocin and the 2ml morphine drip instead of the immediate release morphine that I take but at that point I was in so much pain that I didn't sleep at all other then 15 minutes before they came and got me Friday morning, I also hadn't ate anything other then a stack of gram crackers and the hamburger off a noon plate,but you I hate to be so honest but out of the 5 hospitals I've been in you have the worse food of any hospitals,alot of the meals were cold or slightly warm ,I thought the stuff came out of a off brand can of food,so they ask me what they could bring me I said well fruit they can't hurt that and they knew I hadn't eaten any of that meal so they brought a small cup 1 strawberry 4 grapes,4 pieces musk melon ,it may have been different if they brought me a menu card I don't know I didn't get one and I was there for Thursday lunch,they were already handing food out,so girl ask what she could get so I said hamburger and fries,hamburger was slightly warm I could eat it but I was real hungry but the fries,really cold not even warm,then supper no card ask me what I want and nothing on it tasted good enough to eat so other then the hamburg, couple graham crackers,and 7 or 8 little pieces of fruit I couldn't eat your meals and I got no menu choice,nurses great 100 %,as far as my record of meds I take and being in that much pain because a doctor,a doctor not a nurse practitioner a doctor wouldn't give the pain meds I take for pain so that was the worse letting me get in that much pain that it's hard to get back under control til the meds are taken like prescribed ,so because of that I got no sleep other then less 15 min.and a hamburger and couple pieces fruit and crackers for the duration of time there,and the no sleep probally from pain out of control but the food sorry to be honest but it was the worse,but AMC
as far as being any place for the best care for serious injuries that's the place you want to be .Sincerely Pam Rockwell " - Pamela

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